track my order

1) Introduction

At Bymee Cosmetic, protecting your personal data is a priority. This privacy policy transparently explains how we collect, use, store, and secure your information when you browse our site www.bymeecosmetic.com or make a purchase.
Bymee Cosmetic is an online cosmetics brand.
Contact email: support@bymeecosmetic.com

This policy applies to all our customers, whether they reside in the European Union (in accordance with GDPR) or elsewhere in the world.

If you have any questions regarding your personal data, feel free to write to us at support@bymeecosmetic.com.

Unless otherwise stated, Bymee Cosmetic is responsible for processing your data.

2) What data do we collect?

When you interact with our site or place an order, we collect two types of data:
Data you provide us directly:
- First and last name
- Delivery address
- Email address
- Order details
- Payment information (encrypted)
- Data collected automatically while you browse:
- IP address
- Browsing data (pages visited, duration, etc.)
- Approximate location (via your IP)
- Statistics via Google Analytics and cookies

3) How do we use your data?
Your data allows us to:
Process and ship your orders
Send you confirmations or useful information
Improve your experience on our site
Send you offers and news (with your consent)
We never sell your data to third parties.

4) Sharing your information

With our provider Shopify:
Your data is stored and protected via Shopify, our e-commerce platform:
Hosting on secure servers
Payments processed via Shopify Payments

With trusted partners:
We only share the data necessary for certain services:
- Payment solutions (PayPal)
- Carriers (La Poste, Mondial Relay, etc.)
- Advertising platforms (Meta, Google, etc.)

5) Data security & retention period

We do everything possible to ensure the security of your information:
SSL encryption during payments
Storage on protected servers
Data retained only as long as necessary for order processing and in compliance with legal obligations (accounting, taxation).

6) Your rights (GDPR)

You have the following rights regarding your personal data:
Access: obtain a copy of your data
Rectification: modify incorrect information
-Deletion: request the deletion of your data
-Limitation: restrict their use
Portability: retrieve your data in a usable format
-Opposition: refuse certain processing (e.g., marketing)
-Complaint: contact the CNIL or any data protection authority

To exercise these rights, a simple email is enough: support@bymeecosmetic.com

7) Use of cookies

We use cookies to improve navigation, measure audience, and personalize the user experience. You can manage them from your browser settings.

8) Policy update

This policy may evolve at any time. The latest version is always available on this page.

Last updated: May 29, 2025

9) Contact

Any questions, doubts, or need for information?

We are here for you: support@bymeecosmetic.com

Official site: www.bymeecosmetic.com